Customer Help

If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email (below).


We might have already read your mind. Use the search to find what you are looking for.

To place an order, simply browse our collection, select the desired items, choose the appropriate size, and click on the "Add to Cart" button. Once you have finished shopping, proceed to the checkout page to complete your purchase.

We accept various payment methods, including credit cards (Visa, Mastercard), PayPal, and Razor Pay. All transactions are securely processed to ensure your financial information remains safe.

Shipping times may vary depending on your location. Typically, orders are processed within 1-2 business days, and delivery can take anywhere from 3-7 business days. You will receive a confirmation email with tracking information once your order has been shipped.

Yes, we offer a hassle-free return and exchange policy. If you are not satisfied with your purchase, please contact our customer support within 14 days of receiving your order. We will provide you with instructions on how to return or exchange the item.


Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary depending on the destination. Please refer to our Shipping page for more information.

Returns & Exchanges

Please read our full Returns Policy here.

Return stands for your ability to physically return your parcel back to us. Return does not mean refund. Please refer to our return policy for further information around your product.

Sadly, we cannot facilitate exchanges via our website for Dziine. We invite you to send your item back for a credit note so you are able to place a new order.


If an item you desire is currently out of stock, you can sign up for our "Notify Me" feature on the product page. We will send you an email notification as soon as the item becomes available again.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment through our website or the shipping carrier's website.

Sadly no! Once your order has been placed and imported into our system we have no ability to edit it or make any changes for you.
Our dispatch team is conscious of processing orders as quickly as possible. As a result we are unable to cancel it before shipping. Please take your time whilst processing your order. If you do require assistance with an error made with your order please contact